Fixing the Most Common Netflix Error Codes

You launch Netflix, ready to relax and stream your favorite content—and instead of a movie or show, you’re greeted by an error message. Frustrating, right?
Thankfully, Netflix usually includes an error code with its message, which can help you troubleshoot and resolve the issue faster. Below, we break down the most frequently reported Netflix error codes, what they mean, and how to fix them. These are based on Netflix’s official help documentation, so they’re the real deal.
If you don’t see your specific error code here, try reading any extra on-screen text or visit the Netflix Help Center.

🔌 Netflix Error Code (-12)
This code signals a network connectivity issue—your internet connection isn’t stable enough for streaming. To resolve this:
Check your Wi-Fi or mobile network.
Try streaming on another device.
Restart your router and device.

🌐 Netflix Error Code (-1001)
This shows up when your device struggles to connect to Netflix’s servers. It could be:
Your internet is down.
The device has trouble accessing the internet.
Netflix itself is experiencing downtime.
Try using Netflix on another device to determine where the problem lies.

🔄 Netflix Error Code (-1014)
This one points to a data refresh issue. Netflix needs to clear some outdated app data. The fix:
Sign out of Netflix and sign back in.
On mobile: Go to My Profile > Menu (☰) > Sign Out.

🧹 Netflix Error Code 117
If you’re seeing this, the Netflix app may have corrupted data. Here’s how to resolve it:
Uninstall the app completely.
Reinstall it from your device’s app store.
On iPhone: Tap and hold the app icon → Remove App → Delete App → Confirm.

📱 Netflix Error Code 1001 or 10002
These errors are common on iPhones and iPads and usually mean stored app data needs a refresh. Try the following:
Reboot your device.
Update iOS/iPadOS.
Reinstall the Netflix app.

🔁 Netflix Error Code 1003
This error usually appears with a “please try again later” message. It indicates your app or device is outdated.
Check for software updates.
Update or reinstall the Netflix app.

📲 Netflix Error Code 1018 (Android only)
This code means Netflix needs to clear cached data.
Restart your Android device.
Go to Settings > Apps > Netflix > Storage & Cache > Clear Data.
If needed, uninstall and reinstall the app.

📺 Netflix Error Code 1044
If you see this on a TV or streaming device, it likely means your device isn’t supported by Netflix.
Restart the device.
Try reinstalling the app.
If the error persists, check Netflix’s list of supported devices.

🌍 Netflix Error Code C7111-5095 or F7111-5095
These usually indicate an account-related issue, such as:
Attempting to use Netflix in a different region.
Using an account tied to a third-party subscription (like a bundled plan).
Contact Netflix Support for direct assistance.

📥 Netflix Error Code (DLS.101)
This Android-specific error refers to a problem with a downloaded title.
Go to My Profile > Downloads.
Delete the problematic download and try downloading it again.

💳 Netflix Error Code E101
This one points to a payment issue—your subscription couldn’t be renewed.
Check your billing details in your Netflix account.
Make sure your payment method is up to date.
Contact your payment provider if needed.

🧩 Netflix Error Code M7353-5101
Seeing this code in a browser? It means a browser extension is interfering with Netflix.
Update your browser.
Restart your device.
Disable extensions and re-enable them one at a time to find the culprit.

🍎 Netflix Error Code S7353-5101 (Mac)
If you’re streaming on a Mac, this code shows that Netflix data needs to be refreshed.
Restart your Mac.
Check for macOS software updates.
If the issue persists, clear browsing data or reinstall the browser.

Final Thoughts
Most Netflix errors are fixable with a bit of patience. Whether it’s a connection issue, outdated app, or account problem, the key is to understand what the error code means and take the appropriate steps.
Still stuck? Visit the official Netflix Help Center or contact their support team for personalized help.

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The Most Common Netflix Error Codes—and How to Fix Them
You’re all set to binge your favorite show or catch up on the latest movie, but instead of loading smoothly, Netflix hits you with an error message. Frustrating, right?
Don’t worry—Netflix often provides an error code along with the message, and knowing what that code means can help you solve the problem quickly. In this blog post, we’ll walk you through the most common Netflix error codes and how to fix them, so you can get back to streaming without the headache.

🔧 Why Netflix Shows Error Codes
Netflix uses error codes to give you a clue about what’s wrong—whether it’s a connection issue, an outdated app, or even a billing problem. These codes are especially helpful if you’re troubleshooting the problem yourself.
Here are the most common Netflix error codes based on Netflix’s official help documentation, along with easy-to-follow solutions.

📶 Netflix Error Code (-12): Network Problems
This code means there’s a basic internet connectivity issue.
Fix it by:
Checking if other apps or websites work on your device.
Restarting your modem/router.
Switching between Wi-Fi and mobile data.

🌐 Netflix Error Code (-1001): Can’t Connect to Netflix
Your device is having trouble connecting to Netflix’s servers.
Try this:
Make sure your internet is working.
Restart your device.
Check if Netflix is down on another device or via their status page.

🔄 Netflix Error Code (-1014): Data Refresh Needed
This means Netflix needs to refresh some internal data.
Solution:
Sign out and sign back into your Netflix account.
On mobile, go to My Profile > Menu (☰) > Sign Out.

🧹 Netflix Error Code 117: Corrupted App Data
Netflix encountered corrupt app data.
Here’s how to fix it:
Delete the Netflix app from your device.
Reinstall it from the app store.

📱 Netflix Error Codes 1001 & 10002: iOS Device Trouble
These codes affect iPhones and iPads when stored data is outdated.
Fix it with:
A device reboot.
A reinstall of the Netflix app.
Applying the latest iOS/iPadOS updates.

🔁 Netflix Error Code 1003: Outdated App or Device
This one typically appears with a “please try again later” message.
How to fix:
Update your device’s software.
Update or reinstall the Netflix app.

📲 Netflix Error Code 1018 (Android): Clear the Cache
Android users may run into this when app data needs a reset.
Steps:
Restart your device.
Go to Settings > Apps > Netflix > Storage > Clear Cache/Data.
Reinstall the app if needed.

📺 Netflix Error Code 1044: Unsupported Device
If you’re streaming on a TV or set-top box and see this code, your device might not be supported.
Fix it by:
Restarting the device.
Updating or reinstalling the app.
Checking Netflix’s list of supported devices.

🌍 Netflix Error Codes C7111-5095 or F7111-5095: Account Issue
This usually points to an account or region-related problem.
What to do:
Ensure you’re not using a third-party or bundled Netflix subscription in an unsupported region.
Contact Netflix support for help.

📥 Netflix Error Code DLS.101: Download Problem on Android
There’s a problem with a downloaded video.
To resolve:
Open My Profile > Downloads.
Delete the problematic title.
Re-download it if needed.

💳 Netflix Error Code E101: Payment Issue
If Netflix can’t process your payment, you’ll see this error.
To fix it:
Log into your Netflix account.
Check or update your payment method.
Contact your bank or payment provider if necessary.

🧩 Netflix Error Code M7353-5101: Browser Extension Conflict
This one pops up in browsers when extensions interfere with playback.
Fix it with:
A browser update.
Disabling extensions one by one to find the culprit.
Restarting your computer.

🍎 Netflix Error Code S7353-5101 (Mac): Data Needs a Refresh
For Mac users, this code usually means Netflix stored outdated data.
Try:
Restarting your Mac.
Checking for macOS updates.
Clearing your browser cache or switching browsers.

✅ Final Thoughts
Netflix errors can be annoying, but most of them are fixable with simple steps. Whether it’s a network issue, outdated software, or a billing hiccup, knowing what the error code means is half the battle.
If you’ve tried the solutions above and you’re still stuck, head to the Netflix Help Center or reach out to their support team directly.